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Home > Return and Refund Policy
 

Return and Refund Policy

Return and Refund Policy

  • Returns are accepted within 60 days of purchase on new, unused, current product. 
  • Products must be returned in the original condition and buyer should notify store of reason for return.  
  • Personalized products may not be returned.
  • After 60 days, buyer may request permission to return product and this will be handled on a case-by-case basis.
  • Seasonal products may not be returned after the season.
  • Special order products may incur a 20% re-stocking fee to cover additional shipping and handling necessary.
  • Defective products under normal wear and tear may be exchanged for the same product.
  • Return shipping is paid for by the buyer.  In the event that the wrong item was received, all shipping will be paid for by Back to Basics.
Refunds will be issued in the form of store credit with the following exception:
  • Refund issued to original buyer, within 30 days of purchase, will be refunded in the same method that payment was received. 



Return Address:

Att: Returns
Back to Basics Christian Bookstore
1002 Highway K
O'Fallon, MO 63366